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How Microsoft 365 Overcomes 3 Key Training Obstacles for Firstline Workers

Unhappy employees, low production, unsafe working environment, ineffective management, increased expenses, and loss of customers. These can all be caused by a failure to train and upskill your firstline workers. According to Microsoft, firstline workers make up 80 percent of the global workforce. These are the sales associates, factory workers, medical staff, and customer service personnel that are first to engage your customers, represent your company brand, and see your products and services in action.

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Taking IT Security from Obstacle to Enabler

The statistics on IT security threats are staggering. A survey from the Ponemon Institute revealed that seven out of 10 organizations said their security risk increased significantly in 2017. More than half of the respondents experienced one or more successful attacks that compromised data and/or IT infrastructure. The same report pegged the cost of a successful cyber-attack at over $5 million. Most distressing, more than two thirds of the organizations surveyed feel their antivirus protections can’t stop the threats they’re seeing.[1]

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3 Key drivers of the Intelligent Edge

Microsoft CEO Satya Nadella believes we are in the middle of a significant change in our world view. He asserts that we are moving from today’s mobile-first, cloud-first environment, to a new world that is going to be made up of an intelligent cloud and an intelligent edge.

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3 Areas to Focus on to Empower the Developers of Tomorrow

On a single summer day in 2015, United Airlines’ fleet was grounded because of a glitch in its departure-management system, the New York Stock exchange was forced to suspend trading following an upgrade, the Wall Street Journal’s website crashed, and Seattle’s 911 system went down when a router failed.[1]

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