The nationwide quarantines that have locked down workers in their homes have resulted in a dramatic increase in people working remotely. Although the COVID-19 pandemic may have highlighted the need for working away from the office, the reality is that the trend toward remote working has been gaining steam for a while now.
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In a previous post, we discussed the inherent conflict that exists in the typical IT organization. Various business units like operations, quality assurance, architecture/engineering, security, development, and change management, each carrying out their responsibilities separately from one another. The result of this isolated approach to IT operations management is additional rework and delays when it comes to implementation of innovative features and functions needed by the business.
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Over the years, the IT data center has taken on an increasingly important role in supporting business operations. The volume, variety, and velocity of data being managed has grown exponentially and managing the resulting complexity has become a major challenge for IT leaders. The demands on data centers continue to increase with the advent of virtualization, automated allocation, and the move from on premises hardware to cloud and hybrid infrastructures.
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Over the past 24 hours, I have had conversations with multiple customers about disaster recovery and business continuity solutions. Not about how to replicate a data center to the cloud or how to prevent network connectivity disruption, but how to keep the wheels on the bus if their workers cannot physically come into the office. The crisis scenario is unplanned, widespread mobility of the workforce. The coronavirus’ global assault is forcing organizations to rethink their game plan.
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