DynTek.com - Support

Application Infrastructure: Support

DynTek's customer care solutions enable your organization to obtain technical service and support, while maintaining a predictable, consistent cost structure. Our offerings are designed to complement the work of our clients. In most cases, these services are delivered in cooperation with our customers' in-house technical staff, as well as the technical staffs of our technology partners. Together, our trained and certified consultants and engineers will work closely with you to understand your business and technical needs to offer expert help in dealing with the support issue at hand. DynTek provides you the flexibility to add and remove resources in line with the needs and requirements of your business.

Flexible On-Demand Support Agreements

	ReadyCare™ support is ready whenever and wherever you are. No contracts are required.
	FlexCare™ is a prepaid annual support plan that provides you a pre-determined set of hours of onsite technical support at a discount to ReadyCare™.

No advance notice required.
Scheduled based on Consultant/Engineer availability.
Support is available in full day or half day increments only.
All work is completed under client direction; no Statement of Work

	Concentrate on business continuity and growth without worrying about technology infrastructure or recruiting and retaining top IT talent

	Redirect critical resources to activities more in line with your organization's core competencies

	Access broader talent pool

	Maintain a predictable cost structure